High-volume Property Management Company is searching for a detailed and proactive HOA Coordinator to assist in the growth of our company. A strong ability to problem solve, manage multiple tasks at once, as well as receive direction from multiple team members is a must.

The HOA Coordinator will be dedicated to maintaining HOA services for our portfolio of single-family homes. This position is based fully onsite at our office in Addison, TX.

Summary of Responsibilities and Duties:

• Establishes contact with the HOA, handles the account setup, and oversees recurring payment management to prevent liens from being placed
• Creates violation notices within CRM to comply with HOA rules and regulations
• Provides support and maintains open lines of communication to ensure HOA issues are handled appropriately and in a timely manner
• Maintains and tracks an accurate log of Leasing Restricted communities to ensure our investments align with company standards
• Work closely with the HOA and Asset Management departments in order to help initiate and execute the proper documentations
• Negotiates debt to reconcile any outstanding liens against the owned properties; examines invoices, challenges erroneous charges, and recoups amounts owed
• Reviews all incoming mail and correspondence to ensure bills are paid timely and to capture important information about changes in billing, voting on changes to association rules, and changes that affect our tenants
• Conducts periodic conference calls with key contacts in each market to communicate HOA issues and support field concerns
• Actively follows up with outstanding issues, violations, or requirements
• Actively participates in HOA team meetings
• Maintains working relationships with inter-departmental staff, HOA management, vendors, and residents
• Drafts, edits and prepares correspondence, reports, and other material for residents, management & vendors
• Audits and reviews tenant ledgers to maintain appropriate chargebacks
• Monitors acquisitions of new properties and turns to ensure no violations are attached to the home
• Completes all processing of HOA and City Code notices and violations received
• Disputes contested fines with HOAs and municipalities
• Notifies residents of necessary compliance issues
• Adheres to all Fair Housing laws

Required Knowledge, Skills and Abilities:

• High School diploma or equivalent required
• Minimum of 1 year experience in property management
• 1+ years of experience in customer service
• Prior HOA experience is highly preferred
• Proficiency in Microsoft Office (Word, Outlook, and Excel)
• Exceptional verbal and written communication skills, with a strong ability to problem-solve
• Excellent planning, analysis, and problem-solving abilities
• Strong organizational skills with the proven ability to prioritize tasks, manage multiple responsibilities, and meet deadlines effectively
• Keen attention to detail, ensuring accuracy in communication, documentation, and problem resolution

All candidates must have authorization to work in the United States. A background check, drug screening, and motor vehicle record check will be required for all final candidates as part of the application process. A final written offer of employment from Open House Texas/Atlanta Realty & Investments will be contingent upon the successful completion of these checks.

Open House Texas/Atlanta Realty & Investments provides equal employment opportunities to all employees and applicants for employment, and prohibits discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all aspects of employment- including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.