About Us

Welcome to Open House Property Management -
Where Your Dream Home Awaits!

Looking for a beautiful home without the hassles of high interest rates, property taxes, or being tied to one location? We manage more than 5,000 homes, ensuring you'll find the perfect place to call home with Open House!!

Our freshly renovated homes in prime neighborhoods are ready for you to call home. With local teams boasting decades of property management experience in each metro area, we're here to make your renting journey seamless and satisfying.

Join the Open House family!

  • Continuous Improvement, Better Living

    Open House Group is committed to enhancing your living experience. Our ongoing property renovations mean you'll always have access to well-maintained, up-to-date homes. We're constantly working to provide you with the best possible rental options, ensuring your satisfaction now and in the future.

  • Local Experts, Your Neighbors

    Open House Group is not just property managers; we're part of your community! Our local team members live and work in the regions we serve, allowing us to provide unparalleled neighborhood insights. Our local expertise allows us to respond swiftly to your needs and truly understand what makes a rental property feel like home.

  • Discover Your Dream Home in Prime Locations!

    Our partnered agents follow rigorous standards when selecting properties, ensuring our residents find homes in coveted neighborhoods they'll be proud to call their own. Plus, pet lovers rejoice! We offer numerous pet-friendly options with spacious backyards, perfect for your furry friends to roam and play.

  • Extensive Selection, Perfect Match

    Our portfolio is constantly expanding, providing you with a dynamic and impressive selection of single-family homes. We offer a diverse range of sizes and styles to suit every lifestyle—from cozy homes for small families to spacious houses for larger households. We are committed to providing a variety of quality rental choices that fit your unique needs.

FAQs

Qualification

The credit evaluation process is handled by TransUnion, a third-party contractor, who reviews an applicant's credit history to make an approval recommendation.

TransUnion does not solely rely on traditional credit scores. Instead, they use their own proprietary rental score to evaluate applications. This rental score likely takes into account various factors from an applicant's credit history and rental background, rather than just a single credit score number. Depending on the rental score, we may offer you a conditional approval requiring a higher deposit of 1.5x the rent amount.
Applicants must have stable employment and verifiable income. In the event that you are not employed, proof of regular income must be submitted. This includes any Retirement Funds, Pensions, Social Security Income, Child Support, etc. along with 2 months of bank statements.

An offer letter or intent to hire letter should be submitted if employment has not yet started. This document must be signed by both the applicant and employer. It is required that the letters provided are dated within 30 days of the application date for proper consideration.

If self-employed, please include the name of your business including the name of any legal entity, trust, association, or partnership and the state where such has been formed. Also, attach your tax return for the prior year and your business bank statements for the last 2 months as well as any Articles of Incorporation/Certificate of Formation that exists, any Business License.

Income -Our income assessment stipulates that the combined household income of all leaseholders should meet one of the following criteria:
net income equivalent to at least 2.5 x the monthly rent,
OR
gross income equivalent to at least 3 x the monthly rent.

Guarantors must meet all applicant requirements. Guarantors must also have a standalone gross income of 4x the monthly rent amount and a credit score of 580 or above.
  • ・Applicants may be denied due to debt to income ratio
  • ・Any open Mortgage Accounts will be deducted from the YTD amount in assessing annual income.
  • ・If you currently own your home and are selling it, you will need to provide closing documents or a sales agreement. You must be outside of your option period to be approved.
Please note that we do not accept housing vouchers.

Application

Please submit your application through our screening partner, Findigs. You can access their platform on our website's listing page.


Application Agreement & Disclosures

YOUR SUBMISSION AND SIGNING OF YOUR APPLICATION INDICATES THAT YOU ACKNOWLEDGE AND AGREE TO THE TERMS STATED HEREIN. This also indicates that you have had the opportunity to review Open House’s Tenant Selection Criteria.

The Tenant Selection Criteria may include factors such as criminal history, credit history, current income, and rental history. If you do not meet the selection criteria, or if you provide inaccurate, misleading, or incomplete information, your application may be rejected and your application fee will not be refunded.
  1. Front and back photo of government issued ID or Passport
    Must be digital photo taken of government issued ID or Passport
  2. 30 days/1 Month of current pay stubs
    ・Monthly - 1 Current Pay Stub
    ・Semi Monthly - 2 Current Pay Stubs
    ・Weekly - 4 Current Pay Stubs
    ・Bi Weekly - 2 Current Pay Stubs
  3. 60 days/ 2 Months of current bank statements
*Any false, incomplete, or misleading information provided mayl result in an application being canceled and denied. We do not accept screenshots of required documents. Additional Documentation may be requested throughout the application process. Approvals are based on the most qualified applicants based on our rental qualifications.

Meeting the minimum requirements mentioned above does not guarantee approval.
Open House applicants are subject to a background check including criminal history and credit screening as a part of the application processing procedure. The credit report is carefully assessed, and the overall evaluation outcome may lead to one of the following decisions: Approved, Approved with Conditions (Additional Deposit), or Denied.
  • ・A freeze or block on your TransUnion score will result an automatic denial.
  • ・History of bankruptcy(ies) may result in denial.
  • ・Any poor or unfavorable credit history may result in denial.
  • ・Screening is based on information provided by the applicants and can result in denial.
Please be sure that all information is accurate.
A background report is processed for all applicants. Each applicant’s criminal histories including backgroynd history, conviction, any deferred adjudications / deferred probations and any decision to approve or reject an application shall be made on a case by case basis taking into account the nature, severity, and age of the offense.

-Rental History-
Please be prepared to provide the last 12 months of rental history.

Any eviction filings within the last 5 years will result in a denial.
More than 3 late rent payments in the last 12 months may result in a denial.
Any open rental collects are grounds for denial.
We accept common, household pets at most of our properties subject to certain conditions and restrictions. A description of the pets along with a photo of each one is required with your submission of an application. We prohibit any dangerous dogs including the breeds listed below (including mixes). This does not guarantee the approval of any breed not listed.
  • ・American Bulldog
  • ・American Bully
  • ・American Pit Bull Terrier
  • ・Chow
  • ・Doberman Pinscher
  • ・Dogo Argentino
  • ・Pit Bull
  • ・Praiter
  • ・Rottweiler
  • ・Staffordshire Terrier
  • ・Wolf
  • ・Any mix of the listed breeds
This list may be expanded based on local or HOA regulations.

Pet-Related Fees
  • ・$25.00 pet verification fee per pet (during application process)
  • ・$250.00 non-refundable one-time pet fee per pet
  • ・$25.00 monthly pet fee per pet
  • ・Maximum number of pet per home is 3

The Approval to Move-In Process

Once your application is approved, the next steps will be to secure the home and prepare for your move-in.

You will first be required to pay a non-refundable administration fee and a refundable holding fee.

These fees are separate from your move-in funds, which consist of your prorated first month's rent and any other required deposits or fees.

Once both the administration fee and holding fee have been received, we will send you the lease for your signature. A leasing coordinator will then be in contact with all the final move-in details.

To ensure a smooth move-in, please be prepared to pay your move-in funds (prorated rent, pet fees, etc.), provide proof of renter's insurance, and provide utility information at least 24 hours prior to your move-in date. If these items are not completed on time, you may not be permitted to move into the home as scheduled.
The holding fee/security deposit and your move-in fees must be paid using the Rent Money Voucher. Rent Money Voucher is provided to you once your application is approved. We do not accept online payments for this charge. Visit your nearest Walmart to process this payment.
Once all Move in Funds are paid and you are moved in, your rent can be paid online through our resident portal.
Leases are sent electronically via DocuSign, and all signatures are completed electronically. Leases are sent within 1-3 business days once the admin fee and the refundable holding fee have been received. All leases are required to be signed and submitted within 48 hours of receipt.

Should any lease require an amendment due to an applicant’s change of move-in date or other revisions, additional administration fees will apply. We must receive the lease signed by all applicants within 48 hours of the proposed lease being delivered to you, or it will be canceled and we will start accepting new applications.

*IN THE EVENT THAT THE LEASE IS NOT EXECUTED AND RETURNED WITHIN 48 HOURS AFTER IT IS SENT TO YOU, OPEN HOUSE GROUP RESERVES THE RIGHT TO CANCEL SUCH LEASE, CANCEL YOUR APPLICATION, AND RETAIN THE ADMINISTRATION FEE. IN THIS EVENT, THE HOLDING FEE WILL BE RETURNED TO YOU.
Move-ins are processed electronically during normal operating hours, which are Monday to Friday, 8 AM to 5 PM, excluding holidays. Move-in funds can be paid by cashier’s check and money order. If move-in requirements are not met by the end of the processing timeframe, future tenants will be required to wait until the next business day.

Please be advised that your move-in date will fall between 10 to 14 calendar days after you remit your refundable Holding Fee payment.

Customer Testimonials

Open House Group utilizes a third-party screening service to review and approve all applicants over the age of 18, along with any lease guarantor. Once approved, all applicants and any guarantors must execute the lease, unless an occupant is an adult dependent of an applicant, in which case such person only needs to be listed on the lease along with any children.

In order to apply, each adult occupant must complete the rental application, pay a non-refundable rental application and processing fee, submit the required documents, and agree to a comprehensive background check. A rental application may be denied based on a number of objective criteria including a person's criminal history, previous negative/non-existent rental history, current income, credit history or lack of credit, failure to complete or provide accurate information on the application, or failure to submit the required documents, as further described below. Open House Group reserves the right to contact any employer, landlord, or other reference provided by you to confirm the applicable information submitted on a rental application.

Open House Group reserves the right to accept applications from multiple interested parties for a single property and to select the occupant(s) who have the highest combined score as provided by the screening service and as supported by the requested documentation.

All rental application and processing fees are non-refundable. Submission and approval of your application does not ensure or guarantee that the house you are interested in will be leased to you until you have paid the administration fee and a non-transferable, refundable Holding Fee to hold the property and thereafter execute a written lease within 48 hours after receipt. Your Holding Fee will be applied to your security deposit under the lease when due. If Open House Group notifies you that your application has been approved and has elected to lease the property to you, then you will have 24 hours to pay your refundable Holding Fee and 48 hours to return the fully executed lease following receipt, along with your payment of the administration fee and any other costs or fees as stated in the lease when due prior to move-in. If you fail to do so, Open House Group may cancel your application, terminate the proposed lease, refund the Holding Fee, retain your application fee, and accept another prospective tenant. After you return your executed lease, you must pay the prorated rent for the first month, and provide proof of renters insurance and utilities in your name before you will be permitted to move in. If you fail to move in prior to the date stated in the lease, then Open House Group may declare a default of the lease.

Proposed leases are typically sent to your email, as provided on the application, through Docusign® 1-3 business days after the Holding Fee has been received, to be signed and returned electronically to Open House Group.

For any co-applicants, any rejection of one applicant shall be considered a rejection of all applicants. All co-applicants must be approved and must execute the lease as described above. If Open House Group fails to notify you that your application has been approved or rejected within 7 days after all information has been received and processed, then your application shall be deemed rejected.

Open House Group shall not consider or reject an application or take any adverse action based on an applicant's race, color, religion, sex, disability, familial status, or national origin.

DISCLAIMER:
Some counties and municipalities may have certain restrictions on the number and relationship of occupants living in single-family homes. All prospective tenants represent that they have reviewed, understand, and shall comply with such restrictions. Open House Group shall not investigate, inquire, or make any representations or warranties regarding the permissibility of the tenants' occupancy of any homes.